East Wind Association, Inc signed a new bulk services agreement (BSA) with Spectrum effective 2/20/2019. The services included in the new BSA are detailed in the posted SPECTRUM LETTER; the monthly cost of the BSA is included in your $564 monthly maintenance assessment.
If you had internet service and equipment and/or multiple video boxes, you have been paying Spectrum directly for services that are now included in the new BSA. UNLESS you call the 800 number in the SPECTRUM LETTER and request to have your service changed to the new BSA, you will continue to be billed monthly for those services. Additionally, under the new BSA your Spectrum phone service monthly charge, which you will continue to pay, will be lowered to $9.95 per month + taxes & fees.